
I can only find one official Wal-Mart corporate blog. It's called Life At Wal-Mart. And it's not very well-known. Technorati counts just 25 links from 11 blogs to the Life at Wal-Mart blog in the past six months. (Make that 26 and 12 now.) How come?
My answer would be that the blog, while upbeat, is boring and unconversational. It does have a basic Atom feed, but that's about it as far as functionality. The posts are by different Wal-Mart employees of various kinds, which you might think would be interesting. And I admit that some of the stories, while extremely brief, are fun to read. But since there is NO way to make comments at or send trackbacks to the blog, NO clear way to contact whoever's in charge of the blog (does this count?) and NO way to connect with other readers of the blog, I really can't see why Wal-Mart is even calling it a blog in the first place.
Another thing I don't like is that it's mostly made up of rah-rah, hail-Wal-Mart posts. I couldn't find any discussion of criticisms against the company, no explanations of policy changes - not even any links outside the blog to anything either positive or negative. It's just extremely isolated and no wonder hardly anyone seems to notice it. Is that the effect Wal-Mart wants to generate with its blog?
Wal-Mart has made interesting choices involving blogging before. Now is the time for it to revamp its lone corporate blog and reconnect with a public that is increasingly using blogs to talk about the company!
Those are my initial thoughts. What do you think? How could Wal-Mart's blog improve? What's it doing right or wrong and why?


Did I mention how much I love your blog?
The Wal-Mart blog makes me feel bad because I know some people at Edelman working on it and the company's blogging efforts.
Unfortunately, this is not--in my definition of what makes a good blog--what I call successful.
Deaf rebuttal of rebuke and braggadocio are not elements of a good blog. As a matter of fact, it usually takes the opposite. Good ears, open conversation and a certain amount of humility toward criticism.
Posted by: Owen Lystrup | September 8, 2006 8:48 PM | Permalink to Comment